Securus Technologies is a leading inmate communications and crime prevention technology company based in Dallas, Texas. The company is presently offering its services to over 3,450 law enforcement agencies in the country, and its services are used by over 1,200,000 inmates across the United States.
The primary aim of Securus Technologies is to help alleviate the stress from the life of isolation led by the detainees. It also helps with reducing the crime rate inside the prison. Staying in contact with the friends and families helps the prisoners to remain connected with the outside world, and puts a positive impact on their psychological health, which otherwise has the tendency to deteriorate inside the prison. Over the years, Securus Technologies has spent millions in research and development and had over 600 patents to its name.
On an average, Securus Technologies develop and launches one new service each week for the correctional sphere. Securus Technologies also has one of the best customer support in the industry, and recently also won the Gold Stevie Award for the best customer support training team. Few of the services offered by Securus Technologies include phone services, video services, email messaging services, video visitation, kiosks, money transfer, voicemail messaging, photo services, and more.
Recently, Securus Technologies showcased a series of comments from the many letters written to the company by officials from the law enforcement and crime prevention agencies. The letters showed how useful and efficient the officials believe the company’s services are, and how it is helping them in their day to day operations to catch the offenders and keep criminal activities in check.
I have been using the services of Securus Technologies for many years and can say without a doubt that they are the best there is in the market. The company also takes care of its customers and has an easily accessible customer care, which makes it even easier for the customers to get their queries resolved.