The communication industry is one of the most essential pieces of a business model nowadays. Ever company needs a dedicated team to handle the communication aspect, and, the larger the company gets, the more it needs an excellent telephone attendance corporation to take care of it.
Prisons and Correction agencies are not different, but the reason why they need a dedicated communication enterprise is distinct.
Securus Technologies, founded in Dallas, Texas, 1986, is the American communication provider that is serving hundreds of correction departments across the United States. Richard “Rick” Smith, the CEO of the corporation, is a specialist in the industry and can safely tell what was needed to ensure a great inmate communication that drove Rick Smith Securus to the number one spot for their clients.
With offices in Carrollton, Texas, Allen, Texas, Securus Technologies is far from a small enterprise. With way more than 2,500 correction facilities using their services, it is one of the most influential names in the niche, and Rick Smith has changed the communication industry, at least for prisons, forever, with some of the changes that he implemented to his business model. Read more about Rick Smith Securus on glassdoor.com.
Securus Technologies began on the right foot, introducing for prisons across the country a solution that combined essential security tools like monitoring past calls and analyzing conversations between inmates and their families, as well as an improved communication system that had way better connection quality than the standards for other companies in the same niche.
Rick Smith, entrepreneur of success and extremely dedicated visionary, saw the potential that was not being fulfilled by groups who were already providing communication services for prisons. They did not offer the necessary security conditions that Securus Technologies does. Nowadays, however, these traits, which look essential for a facility that handles criminals, are being provided by every communication provider group for prisons. Rick Smith changed the industry by improving what should be offered to these correction agencies.
Another important aspect and part of the philosophy of the group is the investment in new technology. Since July 2016, Rick Smith invested more than $600 million in keeping their communication services updated and using modern features, like utilizing smartphones for optional communication with a dedicated application that provides the same essential security services of the telephone communication.
Working with the company since 2008, he already had experience being an entrepreneur and managing communications. He already had knowledge of the financial market, the telecommunication department and understood the main strategic decisions of the administration team before him. Read more on prnewswire.com about Rick Smith Securus.
Nowadays, under the leadership of the businessman of success, Securus Technologies’ communication services are being used by more than 1,000 inmates as days progress, and it is still better than the standards of other companies in the same niche.